Totally Free, Unconditional Returns Policy
You may return any item for any reason within 10 days of delivery for a full refund, and we'll pay for the shipping.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for you to receive your shipment label (2 to 5 days.) The transit time for us to receive your return from the shipper (2 to 7 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll contact you with your Return Merchandise Authorization ("RMA") number and instructions for shipping the item back with our prepaid shipping label.
We want shopping with us to be a true pleasure, so we've made returns processing as simple as possible.